Privacy Policy

1. Introduction and commitment

Solutions Impact Web Inc. (we, our, us), operating under the Loi 25 Radar brand, is committed to protecting the confidentiality of your personal information in accordance with Quebec Law 25 (Act to modernize legislative provisions respecting the protection of personal information) and the federal PIPEDA (Personal Information Protection and Electronic Documents Act).

2. Personal information collected

We collect only the information necessary to provide our services:

• Identification data: Name, email address, phone number
• Business data: Company name, website URL
• Technical data: Strictly necessary cookies, browsing data
• Payment data: Processed by our payment processor (Stripe). We do not store your card data.

3. Purposes of collection and legal basis

Your information is used exclusively to:

4. Data retention

• Free scan results: Not retained after display
• Contact data: 3 years after last contact or end of services
• Billing data: 7 years (tax obligation)
• Audit reports: Contract duration + 1 year

5. Your rights (Law 25)

In accordance with Law 25, you have the following rights:

• Right of access: Obtain a copy of your personal information
• Right of rectification: Correct inaccurate information
• Right to erasure: Request deletion of your data (right to be forgotten)
• Right to portability: Receive your data in a structured format
• Right to withdraw consent: Withdraw your consent at any time
• Right to complain: File a complaint with the Commission d'acces a l'information (CAI) of Quebec

To exercise your rights, contact: privacy@solutionsimpactweb.com

Response time: 30 days (in accordance with Law 25).

6. Security measures

We implement appropriate technical and organizational measures:

• SSL/TLS encryption for all transmissions
• Secure hosting (Vercel/AWS)
• Restricted access to data (least privilege principle)
• Access logging

7. Cookies and similar technologies

This site uses cookies. See our Cookie Policy for details and to manage your preferences.

8. Transfers and subprocessors

Some data may be processed by our subprocessors:

• Vercel (hosting) - United States (contractual clauses)
• Resend (email) - United States
• Stripe (payments) - United States

9. Privacy incidents

In accordance with Law 25, we maintain a register of privacy incidents and will notify the CAI and affected individuals within required timelines in case of an incident presenting a risk of serious harm.

10. Changes

This policy may be updated. Significant changes will be communicated by email or a notice on the site. The date of the last update is shown at the top of this document.

11. Contact

For any questions regarding this policy or your personal information: